Retail theft protection

Retail theft protection

Superior learning goals and target group

The investment of retailers is about £600 million per year for theft protection using expensive technology and store detectives. However, sales staff are trained less in this area. This seminar works on this issue and stimulates employees working in retail on the topic of shoplifting.

Core contents

Perception of retail sales staff

  • Perception of employees due to shoplifting; adequate assessment and correct dealing with a suspicion

Behaviours and tricks of shoplifters

  • Three different types of shoplifting; behaviour of single shoplifters and groups; common tricks of shoplifters

Recognize and prevent shoplifting

  • Possibilities for sales staff to prevent shoplifting; confident and powerful reaction towards suspect persons

Avaliable as a in-house training course. Please contact us for more information: