Selling with amazement

Selling with amazement

Superior learning goals and target group

This Microtraining relates to all employees that want to increase sales and customer satisfaction by using surveys and customer orientation. The training’s goal is to acquire skills that create a ‘WOW-factor’ for the customer and increase the customer satisfaction sustainably.

Core contents

Basic elements of successful sales

  • Understanding the difference of attitude and goals vs. success; Elements of ‘WOW-factor’

The perfect sales-entry

  • Give the customer a good “welcome”

How can I make a difference to my customer?

  • Creating the ‘WOW-factor’ for me and the customer by using a needs analysis

Avaliable as a in-house training course. Please contact us for more information:

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